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I had a new paint job done on my car and when it was delivered it had scratches and parts were damaged. They did not pay me enough to even get the damages fixed. The claim letter does not mention the damages that I have on my car. It seems like the guy does not know...
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1.8
I didn't like
  • Customer service
#810358
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We were moving from New Mexico to Missouri in August 2015. We hired United Van Lines to do the move and paid full price for the insurance with no deductible so that all damage would be covered. The local contractor, Johnson Moving & Storage, came and loaded our boxes...
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#788757
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21 November 2015 PresidentUnited Van Lines1 United Dr.Fenton, MS 63026-2535 RE: Move order number XXX-YYYY-ZZ Dear __________, I am in the final stage of a move between Malvern, PA and Reno, NV. The move is being coordinated by Holman Moving Systems. This move should...
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1.0
#785753
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Holy cow what a HORRIBLE experience! I moved with United Van Lines from Walnut Creek to Scottsdale about 2.5 years ago and it was great. They were in and out of my apartment in less than 2 hours both when they loaded and unloaded my stuff- AND when they loaded my stuff...
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1.0
I didn't like
  • Service
  • Turn around time
  • Staff
#783941
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My husband and I moved from Canada to Kansas. First of all the representative in Canada did not give us the correct information to get our household items across the border. They had to be put into storage for 3 12 months in which we had to pay $1000.00/ month storage....
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1.0
Lyndon, Kansas
#779558
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As I have explained in many letters this was not any of my fault.. I believe you should take the responsibility of assuming blame... first of all Ron knew exactly how much room I needed in a truck... Therefore sending a truck that was over half full for a load my size...
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1.0
I didn't like
  • Customer service reliability packing charges
#772838
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I have been in the moving and storage for the past 32 years and corrigan moving systems and united van lines do nothing but rip off and steal drivers fuel surcharge and than after they steal it, they want you to go chase loads I'm a one operator at united which means...
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1.0
I didn't like
  • Coriigan
#708998
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I feel it is my duty to warn anyone who is thinking about using United Van lines. We called Geiger Transfer & Storage for United Van lines in Evansville Indiana. They made many promises including insurance. We paid $750 for insurance. The driver, John, showed up...
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1.0
#702968
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They seemed like a very good company, until they delivered my stuff. Here are some of the highlights Dinning table was ripped in half. The top part ripped apart from the base. Childs crib was dissembled by them and all the screws and bolts thrown away. I was just...
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1.5
#679842
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I moved to Vero Beach from Long Island NY The salesman came in and showed me a tape of how professional his company is.They came to my house 6 hours late with workers off the street When the came to my house in Vero Beach they came in with the wrong furniture There was...
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#637609
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