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Family moved to Charlotte, NC from Newport Beach California 3 years ago and the move went so well, nothing missing or damaged. Fast forward to August 6, 2018 when we made the worst decision of our lives to hire United Hilldrup Van Lines to move our household items back...
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Company wrote 0 private or public responses to the review from Sep 20.
1.0
#1361245
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I contracted with United Van Lines to move my things from CT to FL. When the movers arrived I was told that several of my boxes were mistakenly left at another customer’s home in. NC. He has no idea when I would receive the remainder of my things. He also stated that...
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Company wrote 0 private or public responses to the review from Jul 09.
1.0
#1298855
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Our Estimator verified moving costs would be less than estimate If we moved less weight. This was not true and the reason was that there was not a required clause which was never disclosed to us. The Vague signed contract did not reflect this either. We were told boxes...
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Company wrote 0 public responses to the review from Jan 20.
2.5
I didn't like
  • Lying about prices
#1173129
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They came and took my stuff, got paid for the move, and never heard anything more from them! Every time I call I get cut off. Then they blocked my number! Avoid at all costs! United are a total joke, nothing but scam artists! I can't tell you how infuriating it is, the...
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Company wrote 0 private or public responses to the review from Oct 19, 2017.
1.0
I didn't like
  • Customer service
#1117141
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Delivered my furniture four weeks later. The bedroom sets looked like they were out in the sun burned, scorched, and the finish was ruined with pieces of the wrapping blankets stuck to them. My brand new coffee table has chips on the side right down to bare wood. Half...
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Company wrote 0 public responses to the review from Sep 16, 2017.
#1101496
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My husband is active duty military and we were assigned United Van Lines suddath logistics for his move. Long story short they picked up the day after Thanksgiving the rdd date was supposed to be February 9th it is now March and still his property is nowhere to be...
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Company wrote 0 public responses to the review from Mar 04, 2017.
1.0
#1016798
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This is the second time I have had to write a review. The general manager of Suddath finally called me or should I say I finally got in touch with him. He was rude and had quite an attitude. He said he would research the issue and call me back. I think that was two...
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Company wrote 0 public responses to the review from Oct 17, 2016.
1.5
I didn't like
  • Amything
#938179
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I had hired United, who worked with a specific storage company to move and store my furniture for 18 months. The pick up was great, and I paid my $200.00 storage fee each month, and in July was set to have my furniture moved from Fresno, CA to Chandler, AZ. I called...
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Company wrote 0 private or public responses to the review from Sep 22, 2016.
1.3
#923774
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Many items moved by United Van Lines / Armstrong Relocation Services and contracted with Kevin R. Pool CRP(certified relocation professional) at 3359 Bruening Ave SW, Canton, Ohio were broken and damaged. The move was supposed to be done in two days but it took three....
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Company wrote 0 private or public responses to the review from Jun 08, 2016.
I didn't like
  • Service and customer service
#861962
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United Van Lines Moving Service Review from Madison, Alabama

We were quoted a price for the move. When we were done unloading, the driver gave us the invoice and it was approximately $900 less than the quote. When i questioned the difference, he said we used less boxes/materials. So i should expect a refund of the difference. NOT. i just received a new invoice with the check amount i paid. Watch out for them. I would stick with Allied if i could do it again.
Company wrote 0 public responses to the review from May 11, 2016.
2.4
Details
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Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
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Turnaround Time
Value for money
#845663
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