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United moved our neighbor on December 31, 2014. Mover parked his van in front of our house, which isn't great for us, but it's understandable, because the van was long. This next action, however, was not understandable: The mover let his dog out of the cabin, and into...
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#593113
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United employees while in uniform often congregate (just about everyday) on the street where I live. They use the company trucks for personal use - mostly shipping drugs, etc... The often deal and use drugs on the street, while in uniform. I had a couple of issues...
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Anonymous
Mojo 01

You are an ***. The reason the police don't do anything is because they can't. Sounds like a lot of hearsay, maybe you should get off welfare and get a job therefore you won't...

#573976
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i moved to texas from mass recentley the salesman quoted me a price including the amount of boxes needed to be packed and a weight of 8000 lbs the packers who were great packed 180 boxes i was quoted 72 my shipment weighed 14000 lbs they screwed me n destroyed 3antique...
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#562898
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WARNING!! DO NOT USE UNITED MOVERS! We moved from AL to FL in June. Our entire 17,000lbs. of everything we owned sat on a hot, humid truck for WEEKS before it was unloaded and then a water leak was discovered. I was refused seeing my things by Suddath in Clearwater....
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1.0
#561095
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I just moved from Florida to New York and decided to use a moving company. I decide using a big name moving company would be the most reliable. IT WAS NOT. I chose to have my boxes and furniture placed in a crate of its own at the recommendation of the company to...
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1.0
#551918
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Consumer's Original Complaint : Price for service was changed 4 times. By the time it as changed the last time, I had no choice but to stay with Brooks Transfer and Storage/United. Poor customer service. Order number is U0598-00160-4. I moved from Williamsburg to...
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1.0
#541983
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Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee" - on my 60 items destroyed - are offering me about $.10 on the dollar. File a complaint with the US Department of Transportation - easy to do...
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5.0
#536194
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My experience with United Van lines was horrid. The company mission statements states they provide “superior service to every customer, every time, creating customers for life” First of all they fumbled the ball by not meeting the agreed delivery date. After being...
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Anonymous
BOSS

Hi, my name is Mr. Ted Simmons, I work for UVL, I'm a boss, and I assure you that you have options regarding this situation. option 1, Don't Move, Option 2, Do it yourself, or...

#464517
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United moved us (military move) from New Orleans to Castle Rock, CO. The pakcers did not properly mark boxes. The loaders forgot boxes/wrapping for TVs, mattresses, and other items. The loaders did NOT secure the load; it toppled enrout. Our costs are over $10,000...
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Anonymous
Anonymous

we had the same problem, poorly packed, 30 000$ damage and they offer less than 9000 $ for a settlement. thinking of doing a lawsuit !

Anonymous
Tired of movers

I moved with these guys (United) last year. They shoved fragile stuff into boxes with no packing. We found boxes full of basically ground glass that used to be dishes. They...

#382314
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United Van Lines and UniGroup has refused repeatedly to correctly process and appropriately compensate my 83-year-old mother for a legitimate claim for loss under a Full Replacement Value Coverage we purchased from United Van Lines when moving her from Texas to...
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Anonymous
Anonymous

Remember a lot of homeowners insurance companies will cover losses while moving at full replacement as if it burned in a fire if it is a total loss and they can't repair. Ther...

kd5118
kd5118

Ok, we have an update. United finally paid off the claim, a year later. Their tactic is to wear you out, hoping you will drop the claim, or "settle" as if this were some kin...

#379508
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