Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

My husband is active duty military and we were assigned United Van Lines suddath logistics for his move. Long story short they picked up the day after Thanksgiving the rdd date was supposed to be February 9th it is now March and still his property is nowhere to be seen.

Attempts at contacting management at this company have been fruitless. Their customer service is abysmal. I was able to track his property using the bill of lading and calling the subcontracted truckers and had better luck there than with trying to contact any representative at this sorry excuse for a company.

We still do not know the condition of his property or when it will be delivered! Stay far far away if you have any choice in the matter.

Product or Service Mentioned: United Van Lines Moving Service.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment